IN STORE PURCHASES - RETURN & EXCHANGE POLICY

We are happy to refund any regular priced items in new condition within 7 days of purchase (to the original method of payment). You have up to 30 days from the original date of purchase to exchange your item or return it for a merchandise credit.

For all returns or exchanges, items must not be washed, worn or damaged. All original tags must be attached and you'll have to present a valid receipt.

PLEASE NOTE: all sale items, intimates, bodysuits, swimwear, hosiery & jewellery are FINAL SALE.

Gift Cards may not be redeemed for cash or refunded unless required by law. All returned items that were purchased using a gift card will be refunded as a merchandise credit.

 

ONLINE PURCHASES - RETURN & EXCHANGE POLICY

If the item you purchased online doesn't quite work out- that's okay! Just bring the item into our store location or mail it back to us.

- Within 14 days of the shipping date: you can exchange your item or receive a refund to the original method of payment.

- After 14 days of the shipping date: you can still exchange your item, or we'll issue you a merchandise credit.

- After 30 days of shipping date: we will no longer accept returns or exchanges.

For all returns or exchanges, items must not be washed, worn or damaged. All original tags must be attached and you'll have to present a valid receipt.

PLEASE NOTE: all sale items, intimates, bodysuits, swimwear, hosiery & jewellery are FINAL SALE.

Gift Cards may not be redeemed for cash or refunded unless required by law. All returned items that were purchased using a gift card will be refunded as a merchandise credit.

 

All returns are to be sent to the following address:

POLITE SOCIETY ONLINE TEAM

POLITE SOCIETY CLOTHING COMPANY INC.

UNIT 102 - 9805 116TH STREET

GRANDE PRAIRIE, AB T8W 0C7

 

*All return shipping costs are the responsibility of the customer*

 

INSTRUCTIONS FOR RETURNS

1. Please e-mail: politesocietyonline@gmail.com with:

- Your first & last name

- Order/Receipt number

- Items being returned (style numbers/brand/description)

2. Ship your return items to the address supplied above by your preferred method of shipping.

3. We will refund you by original method of payment or issue you a merchandise credit once we have received your return order. You will receive a confirmation e-mail for the return.

 

 

 

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